Frequently Asked Questions
Everything you need to know about naming your own star and our celestial gifts.
How do I personalize my star gift?
Simply choose your package, enter the name of the star, select a constellation, and pick a date of significance. Our team will then register your star and print your custom certificate.
Is the star name officially recognized by astronomers?
While our registry is a private database used for symbolic gift purposes, your star name is recorded in our official ledger. Scientific bodies like the IAU use their own numeric coordinates, but our gifts provide a unique, symbolic way to honor your loved ones.
How long does shipping take for physical star kits?
Standard shipping typically takes 3-5 business days within the continental US. We also offer expedited shipping options and instant digital delivery for those who need a last-minute gift.
Can I choose a specific constellation?
Yes, you can choose from any of the 88 officially recognized constellations, including the 12 signs of the Zodiac, to make your gift even more meaningful.
What is included in the Star Gift Set?
Each physical set includes a high-quality personalized certificate, a star map showing the exact location of your star, and a stylish presentation folder or frame depending on the package selected.
What is your return policy?
Since our products are custom-made and personalized, we generally do not accept returns. However, if there is an error in printing or damage during transit, we will send a replacement free of charge.